Frequently Asked Questions

Getting Started Back To Top

Which model is right for me? Back To Top

Choosing a Piaggio depends on many things including:

  • Budget
  • Journey length
  • Licence
  • Passengers
  • Preferred style

For example, a 125cc costs a bit more than a 50cc, however if your commute is more than a 15-mile round trip, you may need the extra power.

Your dealer is the best person to help you decide.

What are the differences between 50cc, 125cc and bigger capacity models? Back To Top

50cc – 50cc models have a top speed of approximately 30mph, which makes them ideal for short journeys in town.

125cc – 125cc models have the capability to reach a top speed of approximately 65mph where legislation permits, this means that a 125cc engine is the best option for longer journeys as well as nipping around town.

Over 125cc – Over 125cc models are for those who are looking for extra power and have a full motorcycle licence.

What licence do I need? Back To Top

If you want to get started on two wheels then here's how to go about it. This is a brief guide, please ask your local dealer or visit www.dvla.gov.uk for further details.

16 year-old

  • Apply for provisional licence forms D1 (type of licence) and D750 (photocard driving licence) are available from your local Post Office.
  • Complete CBT course which is valid for 2 years.
  • Ride 50cc with L-plates and no passengers.

17 year-old +

  • Apply for provisional licence forms D1 (type of licence) and D750 (photocard driving licence) are available from your local Post Office.
  • Complete CBT course, which is valid for 2 years.
  • Ride up to 125cc with L-plates (D-plates in Wales), no passengers.

Car licence holder (Licence issued before 1st Feb 2001)

  • Ride 50cc without L-plates, carry passengers.
  • To ride up to a 125cc, you must first complete a CBT course (valid for 2 years), you must display L plates (D-plates in Wales) and not carry passengers.
  • Scooters over 125cc - Once you have obtained your CBT certificate, if you wish to gain a full motorcycle licence (any category) you must first take the Motorcycle Theory Test, complete between one and four days training, then take the Practical Test. The cost of this depends on your ability and therefore how many days training you need, please contact your local test centre or dealer for more information.

Car licence holder (Licence issued on or after 1st Feb 2001)

  • Complete CBT course, which is valid for 2 years.
  • Ride up to 125cc with L-plates (D-plates in Wales), no passengers.

Models over 125cc

As above

For more details on licences, please contact your local dealer or visit www.dvla.gov.uk.

What does CBT stand for? Back To Top

CBT is Compulsory Basic Training, it consists of a one-day course, costing approximately £100 and it can be arranged through your local dealer. Most of the course is conducted off the road to help you get used to the machine and learn basic riding skills. You CBT should be an enjoyable day providing you with training on basic road safety, the functions of your Piaggio, manoeuvring/parking, slow control and compulsory skills to give you confidence for safe riding.

For more details on the CBT please contact your local dealer or visit www.dvla.gov.uk.

Can I ride, on my own, once I complete my CBT? Back To Top

After you successfully complete your CBT course and obtain the DL 196 certificate, you are entitled to ride unaccompanied displaying the L-plates (D-plates in Wales).

For more information on CBT, other motorcycle licence or to apply for provisional driving licence, visit www.dsa.gov.uk or motoring section on www.direct.gov.uk.

What types of motorcycle licences are there? Back To Top

If you wish to gain a full licence in any of the above categories, you must pass the Motorcycle Theory Test before taking the Practical Test. This can be booked online at www.dvla.gov.uk.

Moped Licence

  • 16 years and over.
  • CBT has been obtained.
  • Training and Practical Test on a machine up to 50cc.
  • After passing the Practical Test you now have a licence to ride a scooter up to 50cc with L-plates and you may carry a pillion passenger.

'A1' Light Motorcycle Licence (max power 11kW)

  • 17 years and over.
  • CBT has been obtained.
  • Motorcycle Theory Test has been obtained.
  • Training and Practical Test on a machine between 75cc & 125cc.
  • After passing the Practical Test you now have a licence to ride a scooter up to 125cc with L-plates, so long as its power is restricted to 11 KW and you may carry a pillion passenger

'A2' Restricted Licence (max power 25kW)

  • 17 years and over.
  • CBT has been obtained.
  • Motorcycle Theory Test has been obtained.
  • Training and a Practical Test on a 120cc – 125cc machine (the machine must be capable of 100kph).
  • Passed Practical Test you now have a licence to ride any machine so long as its power is restricted to 25kW, without L-Plates and you may carry a pillion passenger. The 'A2' Restricted Licence restricts you for 2 years ONLY. After which you can automatically upgrade your licence to a full category 'A' licence without taking any further training or tests and be able to ride any machine you want! This is the only big bike licence option available to those aged 17-20. If you reach the age of 21 whilst still restricted (within 2 years), you may take an Accelerated Access Practical Test on a bike capable of 47bhp or more and then obtain a full bike licence.

Full Unrestricted Category 'A' Licence (Direct Access)

  • 21 years old and over.
  • CBT has been obtained.
  • Motorcycle Theory Test has been obtained.
  • Practical Test on a machine with a minimum power output of 47bhp.
  • Passed Practical Test you now have a licence to ride any machine without L-plates and can carry a pillion passenger.

Prices and Delivery Back To Top

How can I pay? Back To Top

All major credit and debit cards are accepted online.

Should you not wish to pay by credit card, please contact your local Piaggio dealer who will be able to provide you with full details on how to pay using other methods.

For information on the Piaggio Easy finance plan provider, please click on the icon below.

Piaggio Easy - Financial Services For Scooters

What happens if I place a deposit? Back To Top

By placing a deposit, you are securing the purchase of your chosen vehicle(s) with your dealer. You will need to pay the balance of the transaction directly to the supplying dealer who will arrange this with you.

What happens if I cancel the order?

If you cancel the order you have a 30 day money back guarantee. Any deposit paid will be refunded in full.

What is included in the price? Back To Top

The price includes VAT, pre-delivery inspection, licence plates and manufacturers delivery to the chosen dealership. Price includes 1st registration Fee and Road Tax Fund.

Do your prices include VAT? Back To Top

Yes, all our prices are inclusive of VAT.

How long does the delivery take? Back To Top

Your Piaggio will be delivered to your chosen dealer normally within 14 working days from date of your payment clearing. Your dealer will contact you directly to arrange a convenient time to collect or to advise you on delivery time.

How do I register and tax my vehicle? Back To Top

Your chosen Piaggio dealer will contact you once your order has been confirmed. The dealer will inform you on what documentation is required to register and tax your Piaggio.

This will also be an opportunity for you to ask them any questions regarding licence and other documents requirements as well as find out about protective clothing and accessories available.

What documents do I need to register my vehicle? Back To Top

The following documents are required to register a Piaggio for the road:

  • Your full name, address and date of birth.
  • Insurance certificate.
  • Appropriate licence depending on the engine capacity you want to ride (please refer to the points in section ‘Getting Started').

Why do I have to collect my purchase? Back To Top

We believe that it is best practice for your local dealer to hand over your Piaggio personally to you. This way, your dealer can complete a full hand over where he will explain all the vehicle's controls and operating procedures allowing you to ride your vehicle safely. On collection your Piaggio will be fully assembled, all you will need to do is provide the correct documentation and ride away!

If however you wish your Piaggio to be delivered directly to your home, please discuss this option with your dealer.

Do I have to assemble anything? Back To Top

No, all Piaggios are fully assembled, prepared for the road and safety checked. Our Piaggio authorised network of professionally trained technicians ensure that your Piaggio is ready for you to ride away immediately.

Warranty, Roadside Assistance, Registration and Insurance Back To Top

Do I need insurance? Back To Top

Yes, in order to be able to ride your Piaggio on the public road, you will need insurance certificate.

Please call Piaggio Plus on 0845 601 3095 to obtain competitive insurance quote.

Piaggio Plus - Insurance Services for Scooters

Do I get any roadside assistance? Back To Top

Piaggio Assist - Roadside Assistance For Your Scooter

Piaggio Assist - a special complimentary service provided by Piaggio Group in partnership with Lexham Insurance and Call Assist Ltd.

Piaggio Assist applies to Piaggio, Vespa, Gilera and Derbi models over 50cc purchased new from an authorised UK dealer from 1 August 2009.

Qualifying vehicles receive –

  • A 12-month roadside assist policy, Cover finishes after one callout or a year after first registration (at which time Lexham will offer further breakdown insurance)
  • 24 hour one assistance/recovery (More than one mile from their home)
  • Cover for all riders as long as they have permission and are insured and licensed to ride the vehicle
  • Access to a 24 hour emergency centre - 0844 801 0752
  • Cover does not apply within a mile of their home or to such things as running out of fuel or the cost of parts

Piaggio Assist provides you with reassurance while you are riding your scooter or motorcycle. Your vehicle is covered whoever is riding, as long as they have your permission and are insured and licensed to ride it.

Roadside

One call to Call Assist will bring an approved agent to your assistance. Many problems can be rectified at the roadside, allowing you to continue your journey with minimum delay.

Recovery

If your scooter or motorcycle cannot be easily repaired at the roadside, you and your bike (and a passenger if you have one) will be taken to a suitable repairer or to your home or destination.

Upgrade Your Cover

Customers who wish to extend the policy to full cover (inclusive of home start) can do so for only £39.99.

This enhanced policy cover includes breakdown at or near your home up to a maximum of 4 call outs. The number to book Piaggio Assist breakdown policy upgrades is 0845 601 3095.

What warranty comes with a Piaggio? Back To Top

All Piaggios come with a 2-year unlimited mileage warranty as standard. Please be aware that the owner is fully responsible for the servicing and maintenance in order to conform to warranty requirements.

2 Year Warranty For Your Scooter - Download Booklet

2 Year Warranty For Your Scooter - Download Booklet Download Warranty Booklet

Why choose a Piaggio? Back To Top

Established in 1884 by Rinaldo Piaggio, and based in Pontedera (Pisa, Italy), the Piaggio brand is synonymous with freedom in daily life. Piaggio offer a complete range of excellent quality, original, intelligent and creative solutions for urban mobility. As manufacturers of the iconic Vespa, the Piaggio Group is one of the world's top manufacturers of two-wheel motor vehicles.

I've seen motorcycles and scooters for sale online for less, why is buying a Piaggio different? Back To Top

When you buy a Piaggio you are buying a product which is technically, stylistically and functionally innovative.

As one of the world's top manufacturer of two-wheel vehicles, Piaggio Group are strongly committed to the ongoing improvement of engine performance, safety systems and environment.

The Piaggio UK dealer network is well established with over 170 dealers dealers nationwide offering you support and service. When you buy a Piaggio you have complete peace of mind with easy access to technical service and back up which is expected in today's market.

Do Piaggio make accessories? Back To Top

Accessories are available for the complete range of Piaggio models. Click here to see the range.

All accessories are available to purchase at your official Piaggio dealer.

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